The agency WILD STAG s.r.o. (“We”, “Us”, “WS”) is committed to protecting and respecting your privacy. For this purpose, we use your personal data and process it in accordance with applicable and effective legislation. We take great care to protect your personal data so that we can prevent any unauthorised interference with your privacy. This Privacy and Cookies Policy sets out the basis on which the personal data collected from you or provided by you to Us, will be processed by Us. Please read the following carefully to understand our practices regarding your personal data and how We will treat it.
1. WHO IS MANAGING YOUR PERSONAL DATA
According to the regulation of the EU on the General Data Protection 2016/679 from 27 April 2016, the Data Controller is agency WILD STAG s.r.o. , registered number: 17217032, registered office: Rybná 716/24, 110 00 Praha 1, entered in the Commercial Register maintained by the Municipal Court in Prague sec. C, part 368385 phone number 777 229 527, e-mail: email@example.com
2. WHAT PERSONAL DATA WE PROCESS, TO WHAT EXTENT AND FOR WHICH PURPOSES?
2.1 Basic information
We only process the personal data to the extent that we can provide our services to you, to comply with our legal obligations and to protect our legitimate interests. We collect personal data from our clients, including potential clients who are interested in our services or who have consented to contact them with our services.
2.2 Types of processed personal data
We collect and process some or all of the following types of information from you in the course of your use of the website www.praguewildstag.com and its subdomains (“website”), or providing our services:
(a) Information that you provide by filling in a booking form on the website, via e-mail or phone. This includes information provided at the time of reserving services, or requesting further information or services.
(b) Specifically, personal details such as name, email address, phone number, dietary requirements, IP addresses or any information input by when using the website, completing our survey forms, using our services.
(c) If you contact Us, We may keep a record of that correspondence.
(d) We may also ask you to complete surveys that We use for research purposes, (although you do not have to respond to them).
(e) Details of your visits to the website including, but not limited to, IP address, traffic data, location data, weblogs and other communication data, and the resources that you access.
(f) If you subscribe to a newsletter, your name and email address will be processed by us.
We will inform you at the point of collecting information from you, whether you are required to provide the information to Us.
2.3 Uses made of your information
We use information held about you in accordance with the legal bases and for the following purposes:
(a) To carry out any obligations arising from any contracts entered into between you and Us. We rely on “performance of a contract with you” as the legal basis for this processing.
(b) To process your booking (after you make a booking with us) for the purpose of entering into a contract with you on the basis of the booking. We rely on “conclusion of a contract with you” as the legal basis for this processing.
(c) To notify you about changes to our services or contact you in the case of issues or emergencies in respect of the services you have purchased. We rely on “performance of a contract with you” as the legal basis for this processing.
(d) To provide you with our newsletters. We rely on “consent” as the legal basis for this processing.
(e) We rely on your consent as the lawful basis where you have agreed to participate in a survey, and for the processing of such personal data as has been collected through that survey.
(f) To respond to your enquiries. Where you have contacted us via e-mail or telephone we rely on “legitimate interest” and the legitimate interest is “responding and contacting you regarding the enquiries you have made in relation to the services we offer”.
(g) To ensure that content on the website is presented in the most effective manner for you and for the device(s) you use to access and view the website. We rely on “legitimate interest” as the legal basis for this processing, and the legitimate interest is the maintenance and improvement of our website for the benefit of all our users.
We may use information held about you to promote our products and services that may be of interest to you. We will only do this where we reasonably believe that our services may be of interest to you and we rely on “legitimate interest” to promote our products and services to you.
If you do not want Us to use your data in this way please either (i) unsubscribe from our electronic communications using the method indicated in the relevant communication; or (ii) inform Us at any time by contacting Us at the contact details set out below.
2.5 Disclosure of your information
We routinely disclose your personal data to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (e.g. reservation at a shooting range).
We may also disclose your personal data to third parties:
(a) in the event that We sell or buy any services related to the services provided to you, in which case We may disclose your personal data to the prospective seller or buyer of such services
(b) in a case when all or some product-related services are provided to you by a third party, the personal data we hold about our customers will be passed on to a third party;
(c) if We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions; or
(d) to protect Our rights, property, or safety or that of our affiliated entities and our users and any third party We interact with to provide the website; or
Other than as set out above, and save insofar as is necessary in order for Us to carry out our obligations arising from any contracts entered into between you and Us, We will not share your data with third parties unless We have procured your express consent to do so.
If you purchase our services on our website payment is handled separately and securely through the third parties. We use Stripe Payments and bank transfers as ways of payment. If you want to find out more about how the third party processes your personal data, you can refer to their own Privacy notice.
3. STORING YOUR PERSONAL DATA
We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.
3.2 Keeping your personal data up to date
If your personal details change please update them by contacting Us using the contact details below. If you have any questions about how We use data collected which relates to you, please contact Us by sending a request by email to the contact details below.
3.3 How long we keep your personal data
We will hold details relating to any purchase you make, such as your name, e-mail address, IP address for 10 years from the date of the transaction.
In instances where you have not completed a transaction We will hold your contact details for 6 months your details were inputted in this respect.
Where you have contacted us via e-mail and telephone, We will hold your contact and enquiry details for 6 months.
Where We process the personal data on the basis of your consent (e.g. you have participated in our survey), We will hold your personal data for the period for which you give us the consent, or until its withdrawal.
3.4 Where we store your personal data
All information We hold about you is stored on secure servers.
4. YOUR RIGHTS
Under the General Data Protection Regulation you have a number of important rights free of charge.
In summary, those include rights to:
(a) Right to withdraw consent
If we process personal data with your consent, you can withdraw such consent at any time free of charge by contacting Us at the contact details set out below.
(b) Right to be informed about how we process your data and access to your personal data
You have the right to obtain confirmation from us whether or not the personal data concerning you are being processed and if so, you have
(c) the right to access such personal data and other processing information. You also have the right to obtain copies of the processed personal data.
(d) Right for correction
You have the right to correct inaccurate personal data concerning you without undue delay.
(e) Right to Restrict Processing
In some cases you are entitled by law to restrict the processing of your personal data.
(f) Right to object
If you believe that the processing of your personal data is in the contrary to your privacy or legal regulations, you have the right to object to such processing.
(g) Right of portability
You have the right to collect your personal data in a structured, commonly used and machine-readable format in certain situations, you have the right to transfer this data to a third party.
(h) Right to erase personal data about you
In some legally prescribed cases, you have the right that we delete personal data about you, upon your instruction to do so.
(i) Right to make a complaint
If you have any doubts about compliance with the obligations related to the processing of personal data, you can contact us.
5. HOW TO COMPLAIN
If you have any questions, requests or complaints regarding the processing of your personal data, please use the contact information below.
We hope that We can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.
We reserve the right to modify this Policy at any time. Any changes We may make to our Policy in the future will be notified and made available to you using the Website.
While you use the website we may collect information that help us improve the website and our services overall. In order to collect these information, we use the so called “cookies” – small text files that are stored on your computer or mobile device. They are widely used in order to make websites work, or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognize you and remember important information that will make your use of a website more convenient (e.g. by remembering your user preferences). This section explains the different types of cookies used on the website and how you can control them.
On the website, the following cookies are used:
(a)”Functional” cookies. These are cookies that are required for the correct operation of the website. Their use is strictly necessary for the legitimate purpose of enabling the use of the website, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Functional cookies also include cookies that enable us to remember your previous actions and secure our website. You can control these cookies via your browser settings (for details see below) but please note that these cookies are essential for using the website and therefore cannot be turned off without severely affecting your use of the website.
(b) “Statistics” cookies. These cookies, which also include analytical cookies, collect information about your use of the website and enable us to improve the way it works. For example, these cookies show us which are the most frequently used features of the website and from what locations website’s visitors come from. All the information that these cookies collect is aggregated.
Statistics cookies will only be used if you provide us your consent via the cookie settings of the website (cookie banner).
(c) “Marketing” cookies. These cookies are used to create user profiles to deliver ads, or to track the user on the website or across several websites for similar marketing purposes. For example, we may use these cookies to personalise ads on the website, to limit the number of times you see the same ad on the website and to help measure the effectiveness of our advertising campaigns.
For this purpose, we may use the following third-party cookies:
Google Analytics (for more information, please see https://support.google.com/analytics/answer/6004245?hl=en)
Marketing cookies will only be used if you provide us your consent via the cookie settings of the website (cookie banner).
All the cookies are stored only for the necessary duration, usually up to 12 months.
You can change your cookie preferences at any time by clicking on the cookie settings link (Manage Consent) in the footer of the website. In the cookies settings you may enable or disable statistics cookies and/or marketing cookies.
8. CONTACT US
If you have any questions about personal data processing or about use of the cookies on the website, you can contact us:
● By visiting this page on our website: https://praguewildstag.com/contact/
● By sending us an email: firstname.lastname@example.org